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How can I avoid downloading all my files when I install dropbox app?

New member | Level 2

Hi,

We have a Business account with a amount of files bigger than our laptop harddisk. Every new employee we have the same problem : when they download the dropbox app on their computer (Mac Os), it start to synchronize all our folder. But it saturates the laptop's hard drive before we are able to active Smart Sync and choose the folders we want local. 

Is it a way, when we instal the app to select, previously to the first synchronisation, only some folder to download ? 

Thank you for your help

3 Replies

Re: How can I avoid downloading all my files when I install dropbox app?

Dropboxer

Hello @Vict0r87, welcome to the Dropbox Community!

In general, when you carry out an advanced reinstall or you install the desktop app on a new device, you'll be asked if you want to selectively sync folders and how you want your content to be Smart Synced before the installation is complete. 

If you've previously signed in to that computer and there's an existing folder for that account, you need to do an advanced reinstall and:

  1. Choose the "Advanced" setup option during the installation process.
  2. Select the parent folder of the existing Dropbox folder as the location for this new install.

However, could you clarify for me if there have been multiple users signing in to the desktop app on the same device? 

Keep me posted!


Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


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Re: How can I avoid downloading all my files when I install dropbox app?

New member | Level 2

Hi Lusil, 

 

I can confirm you that there is only one user per device. I was not aware of the selective sync option. I will have a look next time or try a reinstall.

 

Thank yoiu

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Re: How can I avoid downloading all my files when I install dropbox app?

Dropboxer

No worries, @Vict0r87grinning face with smiling eyes

Let me know what you find or if you have any other questions. 

In the meantime, have a lovely day ahead!


Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below. 
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How can I avoid downloading all my files when I install dropbox app?
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