cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Want to learn some quick and useful tips to make your day easier? Check out how Calvin uses Replay to get feedback from other teams at Dropbox here.

Security and Permissions

Start a discussion in the Dropbox Community forum to get help with your account security and permissions. Find support from Community members.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

How can I move a folder out of a Team Folder?

How can I move a folder out of a Team Folder?

wheat101
Explorer | Level 3

How do I move a folder out of the admin team folder? I am the administrator of the account. 

14 Replies 14

Walter
Dropbox Staff

Following up to my previous response here @KAPink  - is it possible that you're not the owner of the said folder and that's why you're unable to move it out of the team folder? 

PS: I un-accepted the solution to this thread until we get a concrete view of the matter at hand to avoid any confusion. 


Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join

MJRgo
New member | Level 2

I am running into same issue being discussed on this thread.  Has Dropbox offered a solution that allows an admin to move a Team Folder out to a non-Team folder yet?  If so, please share.  

Walter
Dropbox Staff

I'm sorry to hear you're having issues with this @MJRgo.

Could you let me know if you're getting any specific errors when trying to do this and maybe post a screenshot so we can have a visual too?

If you could also walk me through the exact steps you take to do this, I'd appreciate ita bunch!

Thanks in advance and welcome to our Community!


Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join

MJRgo
New member | Level 2

I inadvertently move a folder from my business dropbox folder (only viewable by me) into a Team Folder as I was reorganizing my Dropbox file structure to faciliate better collaboration.  When I tried to move that folder back out of the Team Folder to a folder in my business dropbox folder, I can only see Team Folders as options when I select MOVE.  Don't see any way to navigate back to my business dropbox folder.  See below for a couple of screenshots.  NOTE: I am an Admin on the account.Screen Shot for Dropbox issue 2019-10-18 1.png

Screen Shot for Dropbox issue 2019-10-18 2.png

Walter
Dropbox Staff

Thanks for the screenshots @MJRgo!

Could you do me a favor and try to perform this action from your account's 'Files' tab instead from within your Admin Console?

Do you get any errors there?

Let me know and we'll take it from there!

[Note: I'm leaving the office soon but I'll be more than glad to pick this up from where we've left off on Monday]


Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join

Need more support?
Who's talking

Top contributors to this post

  • User avatar
    Walter Dropbox Staff
  • User avatar
    MJRgo New member | Level 2
What do Dropbox user levels mean?