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How can we move files from a previous user of a Business team?

New member | Level 2

I have an employee who created a company account using her company email. She added team members to the drop box to work on the various files.  She is no longer with the company and I am trying to see how we can delete her drop box account but retain all the files.  Anyone have any insight on the easiest way to bring all files to my new company drop box?

3 Replies

Re: How can we move files from a previous user of a Business team?

Dropboxer

Hi there @waterman82, thanks for checking in with us!

Whoever is the team admin or user management admin of the Dropbox Business team, they can transfer a deleted team member’s files to you or someone else in the team.

You can find more info and relevant steps here

Let me know if you have any other questions!


Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


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Re: How can we move files from a previous user of a Business team?

New member | Level 2

Thank you for that information.  Ok so I transferred some files from the ex employee business drop box to mine.  When i try to edit permissions of files on my drop box after transfer, it tells me i cant.  Im wanting to delete the ex employee drop box all together as soon as I transfer all files but am concerned that i wont be able to edit permissions after they are transferred to my drop box.  please advise

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Re: How can we move files from a previous user of a Business team?

Dropboxer

Thanks for writing back, @waterman82

When you transfer content, ownership and membership gets transfered as well, including edit and view-only rights. 

For this reason, could you clarify if the user previously had ownership or editing permissions to the files that you can't edit?

Let me know what you find!


Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


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How can we move files from a previous user of a Business team?
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