Security and Permissions
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Any luck? I have a machine that I just updated to 10.13.4 and clicking "Allow" still does nothing for enabling the smart sync extension.
EDIT: I was trying to do this via VNC to a mac that did not have a display, keyboard, or mouse attached. Once I attached those items, I was able to click the "Allow" button. Apparently you cannot click that button from a VNC session. Lesson learned.
Hello,
I try to activate Smartsync on my mac (10.13.4) and it opens the pref pane, but after typing my PW the Autorise button doesn't do anything, it reacts as a button (On off) but nothing happens.
Any clue?
Hello,
I try to activate Smart sync on my mac running under OSX 10.13.4, and it asks to open pref pane, which displays a message about Dorpbox being blocked, then I type my PW to unlock, and then I click on autorize but nothing happens despite the fatc that the button behaves normally.
Any clue?
Norah
Moderator @ Dropbox
https://dropbox.com/support
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Drop down from the top menu bar
Click on activer
Click on Ouvir les préférences (Open preferences)
Click on the LOCK then type password and return
And normally by clicking "Autoriser" it shoul work (Same procedure that I used several times for other system extensions that are not provided throught Mac Appstore)
But the button actuates (Turn grey when clicking) and nothing Happens!!!
I use Mac OX X since it's first version... So I'm a bit familiar with this... and this is the first time I encounter such a behaviour.
Norah
Moderator @ Dropbox
https://dropbox.com/support
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Nope, I aam NOT using remote control in that case.
I new that problem of MacOSX as I'm using often Teamviewer to help other user, so I won't have asked for if taht would hava been the case.
My problem is different and really annoying
Have you tried re-installing the desktop application?
Walter
Community Moderator @ Dropbox
dropbox.com/support
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Impossible, each time I try to downloads it says I am already a member
Sorry to hear about this @GillesB-EXO.
As it seems there might be a problem with the Dropbox software currently installed on your computer so I'm going to have you do a reinstall - as a first attempt to fix the problem.
Below are the steps to do this (just make sure you save and quit ALL programs that access files in the Dropbox folder first):
1. Download the newest version of our desktop app. :
2. Stop Dropbox (If needed): To do this first click the Dropbox icon in the menu bar at the top of your screen and then on the gear icon in the Notifications panel and select 'Quit Dropbox'.
3. Delete the Dropbox application from the Applications folder.
4. Reinstall our desktop application after rebooting your computer by opening the .dmg file and double click the Dropbox icon.
I hope this helps and please let me know what you find.
Walter
Community Moderator @ Dropbox
dropbox.com/support
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Solved the problem.. And Smart syncing is welcome as Drop box previously ruined my Data plan when a colleague decided to move a folder of 29 gb.
Hi there!
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