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Is it possible to change about 700 team member's email addresses (tld) at once ?

Level 3

hi, we have to change about 700 team member's email addresses (only the tld), is it possible to do that at once ? API or something?

15 Replies

Re: Is it possible to change about 700 team member's email addresses (tld) at once ?

Dropboxer

Hey there @ahles - apologies for the tardy response.

I will have to get back to you soon as I check back with the team on this one.

In the meantime, could you please let me know if you've heard of our Domain insights and account capture features? Also, have you used our domain verification and invite enforcement or Single Sign-on features? 

I know it's not exactly the answer you were looking for and I will let you know more as soon as I hear back from the team. 

Cheers!

 


Walter
Community Moderator @ Dropbox
https://dropbox.com/support


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Re: Is it possible to change about 700 team member's email addresses (tld) at once ?

Level 3
Hi Walter, thanks for your reply, yes, I am aware of these features, but they do not fit to our company Thank you! best Ahles
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Re: Is it possible to change about 700 team member's email addresses (tld) at once ?

Dropboxer
As I’d like to help you out on the matter as much as possible, I’ve reached out to you directly on my end via email ahles, so as to forward your inquiry to a team specialist, who’ll further advise on how you could go about with this matter.
 
Whenever you have some spare time, please have a look at your inbox & we’ll take it from there. Thanks again for posting us & I’ll be awaiting your next reply!

 


Jane
Community Moderator @ Dropbox
https://dropbox.com/support


 


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Bulk change email address

Level 10

Hi there, because of a recent change in company domain, as the team admin I have to change the email address associated with Dropbox Business for almost 200 users. Is there any way to bulk change the email address? I know Dropbox has open APIs to do so but I don't have any scripting background so perhaps someone has done this before.

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Re: Bulk change email address

Dropboxer

Hey @mxoh, I’ve moved your comment here, in order to point you to Walter’s reply above. Have you had a chance to check these features? 

Can you let me know how these suggestions work for you? 

 


Jane
Community Moderator @ Dropbox
https://dropbox.com/support


 


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Re: Bulk change email address

Level 10

@Jane None of these features are relevant actually. The problem I face is that I already have almost 200 users under the email domain ___@abc.com that I want to change to ___@def.com. I know how to change Dropbox email address individually but is there a faster way to change all users from the old email domain to the new one? 

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Re: Bulk change email address

Level 3
This is what I got from Kevin (Dropbox Support) Kevin, Sep 12, 5:57 AM PDT: Thank you for your request. My name is Kevin and I will be assisting you. I have investigated further to see if we could find a suitable workaround for you to mass change the domain for your team members but unfortunately at the moment it is not something that is available with Dropbox.The only way will be for either the members or the admin change the email addresses manually. I know this is not ideal so I have passed this feedback on in the hopes that this could be a feature we provide in the future. Thank you for contacting Dropbox support. Regards, Kevin
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Re: Bulk change email address

Dropboxer
As Walter had mentioned, we know that it doesn’t address your inquiry directly, though I was wondering what you’d like to do exactly & (for that reason) tried to follow a more global approach before. However, your last reply was very helpful mxoh & I’ve got a better understanding of what you’d like to do. 
 
To re-iterate my colleague’s reply, while currently mass changing the domain for your team members isn’t an available feature, we’ve both transferred your interest on to the relevant team for future reference. (In other words, you’ll have to follow the change Member’s email addresses flow to move users from your old domain to the new one.)
 
I ran a search on my end as well for this question, which resulted in changing settings within the AD Connector. I don’t know if this is part of your setup at the moment, though this is the closest I could find to get going with that a bit more efficiently. 
 
I hope that this is-even slightly- helpful & I’m always here in case you need further assistance in any way! 

 


Jane
Community Moderator @ Dropbox
https://dropbox.com/support


 


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Re: Bulk change email address

Level 10

Hi @ahles I wonder if you know how to run python codes? As I think I found the solution to our problem: https://github.com/dropbox/DropboxBusinessScripts/tree/master/Users 

There is this updateEmail.py script that you can run. Hope this helps!

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Is it possible to change about 700 team member's email addresses (tld) at once ?
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