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Is there a way to go back to my account after joining a Business team?

New member | Level 2

My client emailed me a link to their Dropbox Business account. I accepted the invite and I thought it would give me access to the folder they shared with me. Now, my dropbox is considered dropbox business under their company name and all of my files and folders are under their company dropbox name. 

How do I go back to the way it was? 

1 Reply

Re: Undo Business Account


Hi there @fiveandtwo,

To go back to an individual account after joining a team, you'll have to ask the Business team's admin(s) to convert your account to a personal one. 

You can find more info and relevant steps here, and if you're not sure which user in the team is the admin, you can check out this article

Hope this helps!

[This thread is now closed by moderators due to inactivity. If you are experiencing a similar issue, feel free to start a new discussion in the Dropbox Community here.]

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Is there a way to go back to my account after joining a Business team?
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