Announcements
Do you have an idea for Dropbox Paper? Share it with us here!

default

no

Highlighted

Not able to disable Google SSO

Explorer | Level 3

We have Dropbox SSO setup to require our Identity Provider. Yet when users login, they have the option to login with Google. How can I turn that off? With SSO required with our Identity Provider, the option to enable or disable Google SSO is greyed out. I temporarily set our Identity Provider to optional. This made the Google SSO option available to disable. Once I require SSO with our Identity Provider, the users still can also see the option to sign in with Google. Very frustrating. We do not want any of our users accessing Dropbox through Google.

1 Reply

Re: Not able to disable Google SSO

Dropboxer
Hey there @twboundless
 
 
However, in order to have a more in-depth look on the behavior you’re experiencing, we’d have to move this discussion to ticket. 
 
As such, I was able to locate your ongoing communication that you have with a member of my team and have made sure to pass your comments along to them. As soon as they have more info, they’ll get back to you via email.
 
Thanks in advance for your patience and cooperation!

Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below. 
White check mark Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
Arrows Counter Clock Still stuck? Ask me a question! (
Questions asked in the community will likely receive an answer within 4 hours!)

Reply
Loading...
Business Admins Support

Have a question? Our Dropbox Community is here to help!

Post your question or search for an answer below.


Learn more about using the Community by reading our Community Guidelines.


Hi anonymous,

If you need more help you can log a ticket with our Support Team here (expected response time 24 hours), or contact us on Twitter or Facebook.

For more info on available support options, see this article.

If you found the answer to your question, please 'like' the post to say thanks to the user!

Not able to disable Google SSO
277 Views
1 Reply
0 Likes
Looking for Dropbox Paper users
Do you use Dropbox Paper?

If so, we're starting a design feedback group and we'd love for you to be a part of it. We have paid feedback opportunities - both in person and remotely - for English speaking users based in the US.

Interested? Take the short survey to let us know.

Take the survey
Who's talking
Top contributors to this post