Announcements
Known issues updated. Learn more

default

yes

Highlighted

What happens to existing folder access after enabling sso?

Level 2

I've read through the SSO documentation, and it sounds like everything keeps working after enabling SSO, but does shared folder access stay the same? Seems unlikely to me.

Before SSO I'm connected to Dropbox as user1@domain1
After SSO I'm signing in with user1@domain2

Do I lose access to the folders that were shared with user1@domain1 or does the SSO integration map the new user to the same folders?

3 Replies

Re: What happens to existing folder access after enabling sso?

Dropboxer

Hey there @fd01, how are you today?

As you'd be practically logging into the same account your access to shared folders won't change in this scenario. 

For more information on SSO see below:

Team Admins: https://help.dropbox.com/business/sso-admin

Team Members: https://help.dropbox.com/business/sso-team-member

Let me know if you have any more questions!

 


Walter
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so please give it a Like below. 
White check mark Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
Arrows Counter Clock Still stuck? Ask me a question! (
Questions asked in the community will likely receive an answer within 4 hours!)

Reply
Loading...

Re: What happens to existing folder access after enabling sso?

Level 2

Thanks for the reply.

How about this scenario then......
Currently using an email address for Dropbox that's hosted in Azure/O365. When I turn on SSO, it will be for that same email address with Azure as the identity provider.

Will this cause any funny business since the email for the Dropbox account and SSO account would be the same?


Thanks,
David

Reply
Loading...

Re: What happens to existing folder access after enabling sso?

Dropboxer

None that I can think of at the moment David.

In any case, should the Admin of the team need further assistance with setting Azure on your accounts, you can log a ticket with our team (at: https://www.dropbox.com/support) and ask directly. 

Keep me posted on your progress!

 


Walter
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so please give it a Like below. 
White check mark Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
Arrows Counter Clock Still stuck? Ask me a question! (
Questions asked in the community will likely receive an answer within 4 hours!)

Reply
Loading...
Business Admins Support

Have a question? Our Dropbox Community is here to help!

Post your question or search for an answer below.


Learn more about using the Community by reading our Community Guidelines.


Hi anonymous,

If you need more help you can log a ticket with our Support Team here (expected response time 24 hours), or contact us on Twitter or Facebook.

For more info on available support options, see this article.

If you found the answer to your question, please 'like' the post to say thanks to the user!

What happens to existing folder access after enabling sso?
309 Views
3 Replies
0 Likes
Solved! : See solution
Who's talking
Top contributors to this post