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smart synch download will not stop showing pop-ups - can you help?

New member | Level 2

The smart synch download will not stop popping up - I have stopped the synch - paused it - however even now, it is showing constantly.

How do I stop this pop-up? I have gone to my settings on my MAC and disabled all pop-ups --

it is quite possibly one of the most annoying bugs I have ever seen.

First it constantly shows synching pop-ups

then when I pause the synching it still shows the pop-ups even after I have changed my Settings on my Mac Mojave 10.14.6

Will/can you please help?

2 Replies

Re: smart synch download will not stop showing pop-ups - can you help?

Super User II

Exactly which pop-up are you referring to? Post a screebshot if you can, excluding any personal information.


Re: smart synch download will not stop showing pop-ups - can you help?

Hey @dragonbpi, thanks for checking in with us! Are you still facing this issue? Kindly note that I’ve located your latest open request on our system & I’ve already sent you a brief message back. 
Whenever you find some time, please check your inbox for my email if you’d like to work on that with me & I’ll make sure to promptly get back in touch with you soon. I’m looking forward to hearing back from you! 
[This thread is now closed due to inactivity. If you have a similar or new question, you can ask here.]


Community Moderator @ Dropbox


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smart synch download will not stop showing pop-ups - can you help?
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