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Hey
so I have a similar problem almost every time I rename a picture its version changes to a file that cannot be previewed even when downloaded. it says files without extensions can not be previewed.
Welcome to the forum, @Magdalene Njane!
From what I understand, you'll need to separate the extension of the file from the rest of the filename with a dot (.). So, in this case, the name of the file should be “Friday 19th Aug - 6pm.jpg”.
Please rename your file once again and let me know if the issue persists after that.
Cheers.
Nancy
Community Moderator @ Dropbox
dropbox.com/support
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Welcome to the forum, @Magdalene Njane!
From what I understand, you'll need to separate the extension of the file from the rest of the filename with a dot (.). So, in this case, the name of the file should be “Friday 19th Aug - 6pm.jpg”.
Please rename your file once again and let me know if the issue persists after that.
Cheers.
Nancy
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join!
I’m really glad to hear that worked!
If you need something else, don't hesitate to give me a shout.
Nancy
Community Moderator @ Dropbox
dropbox.com/support
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Need help with something else? Ask me a question!
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@Roxy_g wrote:
I understand that this means I don’t have a suffix attached to the end of it, but I don’t know how to fix it.
Rename the file and add an appropriate file extension for the file type to the end of the file name.
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