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Re: Cannot Successfully Download anything

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Cannot Successfully Download anything

PizzaMonger
New member | Level 2
‎05-26-2023 12:31 AM

Insanely slow download speeds, downloads getting stuck before finishing, etc. Anyone else experiencing this? My Internet is fine otherwise.

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Hannah
Dropbox Staff
‎05-26-2023 01:11 AM

Hey @PizzaMonger, thanks for joining our Community and sorry to see you're having trouble downloading your files.

 

Can you clarify which platform you're using? Is it our website, the desktop app or the mobile app?

 

If you're getting any error messages, do send us a screenshot as well, so we can check this out.

 

Thanks!

Hannah
Community Moderator @ Dropbox
dropbox.com/support


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