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I have a pdf file. I created a link to it and shared it. Then I replaced that pdf file with another one with the same name. Now when I share the link to my updated pdf file, the preview shows an image with the contents of the old pdf file that I have already changed.
Can I change the preview of my pdf file to match the actual content?
Hi @ratushnyivm, thanks for bringing this to our attention.
It could be your browser holding a cached copy of the webpage.
Could you try clearing the cache, or using Ctrl+Shift+R to refresh the cache on that page.
Keep me updated with any progress!
Jay
Community Moderator @ Dropbox
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I encountered this problem not in the browser, but when I shared a link to a file in Telegram.
Hi from me too, @ratushnyivm!
Can you please guide me through the exact steps that you followed in order to create this shared link?
Nancy
Community Moderator @ Dropbox
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Hello!
1. Uploaded a document to dropbox (version 1).
2. Uploaded the document to dropbox with the same name but different content (version 2).
3. Pressed three dots and selected copy link.
4. Paste the link into Telegram and in the preview I saw the contents of the document version 1, while I expected to see a preview of version 2.
Hi @ratushnyivm, thanks for clarifying!
When you click the link that's pasted into Telegram, do you get re-directed to your browser? If you paste the link there, do you get the same results?
Megan
Community Moderator @ Dropbox
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Hello!
Yes, when I click on the link, it takes me to the browser and opens the version of the document I want. The only problem is that a preview is automatically generated in telegram with an irrelevant version of the document.
Hi from me as well, @ratushnyivm!
If you clear the cache on Telegram, do you see any difference?
Hannah
Community Moderator @ Dropbox
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Hello!
Clearing the cache doesn't help.
Hi @ratushnyivm, can you send us a few screenshots, in order for us to have a visual too?
Megan
Community Moderator @ Dropbox
dropbox.com/support
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Hi there!
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