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Re: Date of file changes from UK to USA version when added to Dropbox

Date of file changes from UK to USA version when added to Dropbox

Lyn14
Explorer | Level 4

I have produced a spreadsheet, but when its put into dropbox the dates changed from UK to USA version.  Is there away to stop this

Thanks inadvance

24 Replies 24

Lyn14
Explorer | Level 4

Dropbox spreadsheet for rolling programme.jpg

This is a copy of the spreadsheet from Dropbox.  Before uploading the date format in the columns were in the UK format

Lyn14
Explorer | Level 4

 

Thspreadsheet for rolling programme.jpg

This is the same spreadsheet that is on the computer, with correct date format

Nancy
Dropbox Staff

Hi from me too, @Lyn14! If you haven’t tried this already, can you please clear your browser’s cache/browsing data and then re-upload the file to Dropbox? 

 

If this doesn’t work, I’d also like you to take one extra step with me, and re-upload the file to Dropbox via an incognito/private window on your Microsoft Edge browser.

 

Does that seem to help at all?


Nancy
Community Moderator @ Dropbox
dropbox.com/support


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Lyn14
Explorer | Level 4

Hiya thanks for trying to help.  Have cleared all the history and up loaded it again and its still the same.

Not sure what you mean about private window.

regards

Nancy
Dropbox Staff

Thanks for giving that a try! 

 

If you open Microsoft Edge, there should be three dots in the upper right corner of your window. Please click there and select the “New InPrivate Window”.

 

Do you see any difference, if you re-upload your file to the Dropbox website from there?


Nancy
Community Moderator @ Dropbox
dropbox.com/support


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Lyn14
Explorer | Level 4

Hi Nancy

Sorry, still no difference.

Walter
Dropbox Staff

Hey @Lyn14 - sorry to jump in here, but could you clarify if you're previewing the file on the Dropbox website directly or if you're opening it through the Excel integration instead? 


Walter
Community Moderator @ Dropbox
dropbox.com/support


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Lyn14
Explorer | Level 4

Hi

I download from Dropbox to my computer update.  Once finished the date is UK format, I up load from Excel to Dropbox - view in Dropbox and format is changed.

Walter
Dropbox Staff

Could you maybe send us a full screen screenshot so that we can distinguish where you're previewing the file from @Lyn14?


Walter
Community Moderator @ Dropbox
dropbox.com/support


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Lyn14
Explorer | Level 4

is this what you after?screenshot for dropbox.jpgscreenshot for dropbox2.jpg

Need more support?