cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Want to learn about updates that we've made to the Search experience on the Android and iOS apps?Well, you can learn from Luke on the Mobile App team right here.

View, download, and export

Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
1
Ask
2
Reply and help

Downloads do not load sequentially

Downloads do not load sequentially

Aspen Joe
New member | Level 2
Hello!

When downloading multiple pictures from a folder on my android phone, the pictures do not download sequentially. Is there a way, besides downloading them one by one, to download multiple pictures in a specific order?
5 Replies 5

Re: Downloads do not load sequentially

Megan
Dropboxer

Hi there, @Aspen Joe, how are you today?

 

What is the OS you're using on your mobile, and what is the version of the Dropbox app installed there? Also, how are you sorting the files in your mobile, when trying to preview them?

 

Keep me posted!


Megan
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: What do you think about the Community? Fill out our survey here!

Re: Downloads do not load sequentially

Aspen Joe
New member | Level 2
Hi!

I'm currently on Android ver 13, my app says version 306.2.2, and I sort the preview by name.

Re: Downloads do not load sequentially

Megan
Dropboxer

Hey @Aspen Joe, thanks for the speedy reply!

 

Could you also send me a few screenshots of the behavior you described? That'd be amazing. Thanks!


Megan
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: What do you think about the Community? Fill out our survey here!

Re: Downloads do not load sequentially

Aspen Joe
New member | Level 2

Apologizes for the late response on this topic.

I can't provide screenshots but I will try to describe as best I can. I follow an artist on patreon and they send me a file containing a set of pictures. They are labeled as such:
photo.001
photo.002
photo.003
photo.004 etc.

However, when I select all photos in any given file to be saved to my device, they download in a seemingly random order and the photos will be in my gallery in a random order as such:
photo.003
photo.001
photo.002
photo.004 etc.

Is this just a default setting or can I change it so the saved photos are saved in the order as previewed on dropbox?

Re: Downloads do not load sequentially

Jay
Dropboxer

Hi @Aspen Joe, currently there isn't a method to download files in the same sequential order. 

 

Are they sending you a shared link to a zip file containing all the images, or a shared link to a folder with the images?


Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: What do you think about the Community? Fill out our survey here!

Who's talking

Top contributors to this post

  • User avatar
    Jay Dropboxer
  • User avatar
    Aspen Joe New member | Level 2
  • User avatar
    Megan Dropboxer
What do Dropbox user levels mean?
Need more support?