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Hi there, @Aspen Joe, how are you today?
What is the OS you're using on your mobile, and what is the version of the Dropbox app installed there? Also, how are you sorting the files in your mobile, when trying to preview them?
Keep me posted!
Megan
Community Moderator @ Dropbox
dropbox.com/support
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Hey @Aspen Joe, thanks for the speedy reply!
Could you also send me a few screenshots of the behavior you described? That'd be amazing. Thanks!
Megan
Community Moderator @ Dropbox
dropbox.com/support
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Apologizes for the late response on this topic.
I can't provide screenshots but I will try to describe as best I can. I follow an artist on patreon and they send me a file containing a set of pictures. They are labeled as such:
photo.001
photo.002
photo.003
photo.004 etc.
However, when I select all photos in any given file to be saved to my device, they download in a seemingly random order and the photos will be in my gallery in a random order as such:
photo.003
photo.001
photo.002
photo.004 etc.
Is this just a default setting or can I change it so the saved photos are saved in the order as previewed on dropbox?
Hi @Aspen Joe, currently there isn't a method to download files in the same sequential order.
Are they sending you a shared link to a zip file containing all the images, or a shared link to a folder with the images?
Jay
Community Moderator @ Dropbox
dropbox.com/support
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