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Dropbox claims that there are 40 files in my folder, however there are 45. Why?

Dropbox claims that there are 40 files in my folder, however there are 45. Why?

green-moss-3
New member | Level 2

hello! why does the dropbox app on my pc indicate that there are 40 files in one of my folders when i counted 45 in the same folder on the storage itself?

1 Reply 1

Megan
Dropbox Staff

Hey there, @green-moss-3, let's jump right into this! 

 

When you say you counted 45 files in the storage itself, can you let me know more about this? What steps did you follow in order to check this? 

 

If you have any screenshots to demonstrate what you mentioned above, that'd be amazing. 

 

Keep me posted! 


Megan
Community Moderator @ Dropbox
dropbox.com/support


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