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Re: Dropbox on Android suddenly unable to open Text / .MD file

Dropbox on Android suddenly unable to open Text / .MD file

rotello
Helpful | Level 5

I ve a shared folder on my android 11 (kernel 4.4.177) in there ive a text file FILE.txt , which i renamed File.MD (markdown) so i can share with my usual note editor on MAC. it has been working perfectly for months. The first time i opened it, i was asked the default app, i set Dropbox and everything was fine.

 

then suddently a week or so ago, when i click on the file it just open "my garmin connect"  which is not a text editor. I checked and the setting was "open with dropbox" - i deleted the preferred APP, hoping I would have been asked again ... to no avail.

if i go to default app there are none now

dropbox version on Android is 320.2.10

 

Can you help me?

 

Thanks

 

Manolo

51 Replies 51

andrew222651
Explorer | Level 4

In the Android app, if I do "Open with..." for a .md file it used to give me the option of "Dropbox Text Editor" as an app to open the file. Just recently that doesn't show up as an option anymore. For .txt files it's still available. Is there a fix?

Pixel 4a, Android 13

Nancy
Dropbox Staff

Welcome aboard the forum, @andrew222651!

 

Did you notice this behavior after an update on your device? 

 

What’s the app version that your Dropbox app’s running at the moment?

 

Keep me posted for any updates.


Nancy
Community Moderator @ Dropbox
dropbox.com/support


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andrew222651
Explorer | Level 4

Hi,

The Dropbox app version is 321.1.4. There was an Android security update on March 5, I'm not sure if that's when the problem started.

Nancy
Dropbox Staff

Thanks for clarifying! 

 

Now, it sounds like your Dropbox app is currently on the beta app version (321.1.4).

 

Can you please follow these steps to opt out of early releases on your device, and then install the latest stable app version of Dropbox? 

 

I’d like to see if you’ll notice any difference there.


Nancy
Community Moderator @ Dropbox
dropbox.com/support


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Jay
Dropbox Staff

Hi @rotello, thanks for bringing this to our attention.

 

If you're not on a Dropbox Basic plan with more than 3 devices connected, could you try uninstalling the app, rebooting the device, and re-installing it to see if this helps?


Keep me updated with any progress!


Jay
Community Moderator @ Dropbox
dropbox.com/support


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rotello
Helpful | Level 5

Thanks for the reply!

 

uninstalled > restarted > installed

 

the first time i clicked it took some seconds, but then it loaded the Garmin APP without asking anything.

I checked the default app and none is selected.

 

I also tried this

1) I unistalled the GarminAPP, opened  dropbox > File.MD ... and when i click it give me an error with no chance to open it....  FAILED

 

2) create a text file in dropoxAPP, saved as test.MD - I then re-opened it... and got error again. FAILED.

 

3) i tried to associated .MD with dropbox to no avail.

 

So it seems something is changed in Dropbox and it cannot open TXT files... i could maybe download another app, but i trust Dropbox more.

 



IMAGE 2023-03-21 11_45_08.jpg

Jay
Dropbox Staff

Thanks for the image, in order to look into this matter in more detail, would it be possible to reach out to the email associated with your forum profile?


Jay
Community Moderator @ Dropbox
dropbox.com/support


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rotello
Helpful | Level 5

Of course! Thanks for caring!

TheViking
Helpful | Level 5

Since a couple of days ago, I get exactly the same error message whenever I try to open a .md file in the Dropbox app on Android. Files with extension .txt are still opened in the Dropbox Text Editor, but it refuses to open .md. Super annoying and majorly reduces Dropbox's usefulness for me.

Need more support?