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Dropbox post dates photos to 30 Dec 2099

Dropbox post dates photos to 30 Dec 2099

Amjed S.
Explorer | Level 4

I noticed a few days ago that a batch of photos from an event I attended in 2008 was post dated to 30 Dec 2099. Can someone explain to me what happened and how I can fix this?

8 Replies 8

Nancy
Dropbox Staff

Welcome aboard our Community, @Amjed S.

 

Are you seeing the same thing on all Dropbox platforms (website, desktop and mobile app)?

 

I’d also like a visual of what you see exactly on your end. Here’s how you can attach it to this thread (before posting your reply): 

 

 

Ping me when you’ve got more info.


Nancy
Community Moderator @ Dropbox
dropbox.com/support


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Amjed S.
Explorer | Level 4
Not sure how to attach as I can't see the options bar with all the icons. To answer your question though, this "oddity" appears only on my iPhone

Amjed S.
Explorer | Level 4
Actually, I take it back. After I sent you my reply, I re-opened Dropbox via the web and noticed the same 30 Dec 2099 dated photos.

Nancy
Dropbox Staff

Thanks for checking! Are you seeing the small camera icon, if you try replying via a computer directly? The option may not always appear on a mobile device.


Nancy
Community Moderator @ Dropbox
dropbox.com/support


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Amjed S.
Explorer | Level 4

2024-05-28 12.53.38.pngScreenshot (59).png

Amjed S.
Explorer | Level 4

I have replied with a screen shot from both my laptop and iPhone. Notice that I erased the images and kept the dates.

Hannah
Dropbox Staff

Hey @Amjed S., if you clear the cache on both the Dropbox app and your browser, do you see any difference?

 

To clear the mobile app's cache, open the app, tap on "account", then on the gear icon and then on "clear cache".

 

You can see how to clear the browser's cache here


Hannah
Community Moderator @ Dropbox
dropbox.com/support


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Rich
Super User II

@Amjed S. wrote:

I noticed a few days ago that a batch of photos from an event I attended in 2008 was post dated to 30 Dec 2099.


The Date Taken or creation date of the photo is 30 Dec 2099. This isn't the same as the date that you see when browsing a list of files. This is the date that gets embedded in the photo by the camera (i.e. the EXIF data). Dropbox reads this data and uses it to organize your photos.

 

These screenshots shows the Create Date and original date and time fields for a photo that Dropbox groups into the year 2175. This isn't Dropbox doing this. It's whatever camera, or possibly photo editor, you've used that adds these fields to the file. Dropbox simply reads them.

 

468eae2c7f994995c95e1a9a2e2e5e13.png

 

d7a6d69ea7d5398c367182411b352975.png

 

In the case of the photo I used to produce this screenshot, it was an older photo that didn't have any EXIF data embedded it (taken with an old camera), and whatever editor I used on it about a decade ago filled the fields with bogus data, including a date in the year 2175.

 

To see this for yourself, upload one of your photos to one of the many online EXIF viewers and look for the Date Taken, Create Date or similar fields. There are also EXIF editors (online and offline) that you can use to update the embedded data. Change the date taken for these photos and Dropbox will sort them properly.

 

This is a screenshot of the same photo's EXIF data after editing it and changing the year to 2025, and how Dropbox sorts the newly edited file.

 

393921fbd931190454dde9324d078bc5.png

 

d3b82c2b6eb2566fe018b1edfa0943a6.png

 

 

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Top contributors to this post

  • User avatar
    Rich Super User II
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    Hannah Dropbox Staff
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    Amjed S. Explorer | Level 4
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    Nancy Dropbox Staff
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