cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Want to learn some quick and useful tips to make your day easier? Check out how Calvin uses Replay to get feedback from other teams at Dropbox here.

View, download, and export

Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Dropox web page fails to open folder (error: 'file does not exist')

Dropox web page fails to open folder (error: 'file does not exist')

evgeny1234
New member | Level 2

I have a folder (I'm an owner for that folder) that I use from time to time. According to https://www.dropbox.com/events I've modified it (added a new file there) a few month ago.

But right now web page shows that a folder is not empty, but any attempt to access its elements result in 'does not exist' error. There's no trace of any deletions in https://www.dropbox.com/events

 

Files are still accessible from MacOS application though, looks like a problem with web page only

 

Thanks,

Evgeny

1 Reply 1

Walter
Dropbox Staff

Hey there @evgeny1234, thanks for flagging this with us.

 

Could you clear your browser's cache or try another browser and let us know if you still  get this error?

 

If you do, I'd appreciate a full-page screenshot so that we can have a look too.

 

Thanks!


Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join

Need more support?
Who's talking

Top contributors to this post

  • User avatar
    Walter Dropbox Staff
What do Dropbox user levels mean?