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Error message when I login to my PC after I deleted something

Error message when I login to my PC after I deleted something

tripbargains
Helpful | Level 6
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I think I deleted something from my Dropbox account regarding my PC. Now every time I log in to PC I get this error msg. Pls help! Thank you!

 Error msgError msgError msg

1 Accepted Solution

Accepted Solutions

tripbargains
Helpful | Level 6
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those steps took me here:

https://support.microsoft.com/en-us/office/create-an-outlook-data-file-pst-to-save-your-information-...

But when I follow the instructions to get to New Items, More Items, Outlook Data Files I get this:

tripbargains_2-1717228868280.png

And when I open the Outlook data file pst I get this and I have no idea what I am supposed to do from here!

tripbargains_3-1717228928379.png

 

 

 

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19 Replies 19

Hannah
Dropbox Staff
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Welcome to our Community, @tripbargains.

 

Are you getting this error message right after you turn your computer on?

 

Or when you're trying to open the particular file in the screenshot?

 

Do you remember what you deleted?

 

Let me know and we'll go from there.


Hannah
Community Moderator @ Dropbox
dropbox.com/support


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tripbargains
Helpful | Level 6
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Hi Hannah

If I remember correctly I deleted Desktop 22NJ4DQ from my Dropbox account. How do I get it back?

Thanks

Mandy

tripbargains
Helpful | Level 6
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sorry I forgot to answer: Yes the msg appears when I start my PC (win10)

Hannah
Dropbox Staff
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Thanks, @tripbargains.

 

Do you perhaps see the folder in your Recycle bin, to recover it from there?


Hannah
Community Moderator @ Dropbox
dropbox.com/support


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tripbargains
Helpful | Level 6
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No it's not in the Recycle bin or Trash either on my PC or on Dropbox. I ran out of ideas before I contacted you!

Hannah
Dropbox Staff
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Does that mean that you can't find it in your deleted files page on Dropbox?

 

How about your events page; do you see anything related to it there?


Hannah
Community Moderator @ Dropbox
dropbox.com/support


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tripbargains
Helpful | Level 6
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No zero in the Deleted folder on Dropbox

On the Events page I see this msg but I cannot open it 

The computer DESKTOP-22NJ4DQ was linked to your account
24/1/2024 9:55 AM

but obviously this is the problem it is not linked somehow

Dropbox is not linked to my PC is the problem and it is being detected by my PC when I start it. How can I link it again?    

Hannah
Dropbox Staff
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Hey @tripbargains, thanks for the update. 

 

Is the Dropbox application still installed on the computer and signed in to your Dropbox account?


Hannah
Community Moderator @ Dropbox
dropbox.com/support


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tripbargains
Helpful | Level 6
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No I tried to remove and reinstall the Dropbox on my PC but it did not make the error msg go away so currently it is not installed. Please send me the link to reinstall it thank you!

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