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No Export Option
Hi. Up until a week ago, I always had the 'Export' option when clicking on the ... ellipse at top right hand corner of an opened Dropbox file on my iPad and iPhone. I like to export files to iBooks so I can read then from either device.
There is simply no 'Export' option able to seen or selected anymore. I have installed the latest ios software updates on both devices and have uninstalled then reinstalled the Dropbox app itself on both devices but no luck.
Any advice on how to get the 'Export' option back, please?
Aha - thanks, Lucil. Because 'Share' had always been an different option to 'Export', I didn't think of checking it out, and I never would think of copying to iBooks as "sharing" (with myself).
If Dropbox wants to 'drop' an option like Export without specifically telling users, and if that issue can be got around another (slightly less intuitive) way, then I guess that its call. I'm happy I can do what I want with the file ('send'/share to iBooks).
Thanks again
Colin
Lusil
Community Moderator @ Dropbox
dropbox.com/support
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Hi Lusil.
The screenshot is inserted below in two parts.
I get exactly the same options (i.e. no Export option) when I click on the ellipsis before previewing the file in Dropbox.
I use wi fi (at home), not cellular data. I've seen/used the 'Export' option in Dropbox over 100 times over the last few years (for multiple drafts of documents I've been working on) and this is the first time that 'Export' has disappeared as an option for me. Capacity would also not be an issue as I delete all old drafts from both Dropbox and iBooks.
Thank you & regards Colin
Lusil
Community Moderator @ Dropbox
dropbox.com/support
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Aha - thanks, Lucil. Because 'Share' had always been an different option to 'Export', I didn't think of checking it out, and I never would think of copying to iBooks as "sharing" (with myself).
If Dropbox wants to 'drop' an option like Export without specifically telling users, and if that issue can be got around another (slightly less intuitive) way, then I guess that its call. I'm happy I can do what I want with the file ('send'/share to iBooks).
Thanks again
Colin
Lusil
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.
Um nope. Not fixed at all. On my iPhone 12 running ios 14.6, I use the Export fx in Dropbox to export my MP3s of audiobooks to VLC to listen to them through a Bluetooth speaker. Running Dropbox 240.2.4, running VLC version 3.2.13. Cache cleared. There A) when you click the 3 dots is NO export and WORSE B) when you click SHARE there is NO export, only "copy link" and "invite to folder." To say I'm angry is an understatement. This is ludicrous.
Hi @Rachelmk55, are you trying to export a file or folder? Could you attach a screenshot showing the options available?
Jay
Community Moderator @ Dropbox
dropbox.com/support
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I cannot find export either... I have mp4 files in my dropbox that I want on my iphone and have been googling ways to do it. They all lead to selecting the export option but there is none. From what I have read there used to be, so what to do now?
Thanks, cdesigns
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