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Re: Failing to download the 210gb file

Failing to download the 210gb file

harper441
New member | Level 2

Hi Guys,

There is issue in downloading a file that I addedd/uploaded on 30th june on my fropbox account. As I have accidentally deleted that file from my ssd but luckily I have uploaded the same file on my dropbox acc. Now I am trying to download the same file which is 210 gb in size is failing to download. I tried several times with different browser the downloading starts fine but it stops at 70gb[firefox browser], sometime it stops at 20gb[in chrome browser]. How can I smoothly download the whole 210gb file.

Note: It is a single file[210gb in size]

Thanks in advance

3 Replies 3

Walter
Dropbox Staff

Hey @harper441 - sorry to hear you're having issues with this.

 

Could you clear your browser's cache, and/or try an incognito window with no extensions or plugins running and let me know how it goes?

 

Thanks!


Walter
Community Moderator @ Dropbox
dropbox.com/support


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harper441
New member | Level 2

will try that and let you know...

Walter
Dropbox Staff

Take your time @harper441 

 

Also note that if you're using the desktop app on a computer, it would be easier for this file to sync down to your device.

 

In any case, please keep me posted! 


Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join

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