cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Share your feedback on the Document Scanning Experience in the Dropbox App right here.

View, download, and export

Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Re: Error 500 Feb. 10, 2023

Getting 500 Error on Dropbox, can't edit my documents

npeterson77
New member | Level 2
Go to solution

Please advise why I keep getting a 500 error code. I need this fixed ASAP. Thanks!!!

14 Replies 14

Likhita
New member | Level 2
Go to solution

I an getting an error 500 on when trying to open an excel file.

zongzhao
New member | Level 2
Go to solution

still not working! please fix it asap~!!!

esharpe
New member | Level 2
Go to solution

Is this happening in all browsers?

Hannah
Dropbox Staff
Go to solution

Hey everyone, thanks for alerting us to this.

 

Our status page reports that all systems are currently operational.

 

Can you try using different browsers or a private browsing window, to see if you get a different behavior?


Hannah
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

esharpe
New member | Level 2
Go to solution

Thankfully it's working again!

Need more support?