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Re: Gifs sometimes don't animate at all, or if they do, they are very slow.

Gifs sometimes don't animate at all, or if they do, they are very slow.

ilyasnsir
New member | Level 2

I have the problem that gifs sometimes don't animate at all, or if they do, they are very slow. (much slower than the original) 

I have an Iphone 15 Pro and using the App. (It works perfectly on the browser, but dont want to use the brower, cause everything is slower)

13 Replies 13

Nancy
Dropbox Staff

@TERRACE_87, can we log a ticket for you at this point? It looks like we’ll need to investigate this further.


Nancy
Community Moderator @ Dropbox
dropbox.com/support


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TERRACE_87
Collaborator | Level 9
Sure

Jay
Dropbox Staff

Hi @TERRACE_87, I've sent you an email, please could you reply to it when you get a chance!


Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
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blablablablabla
New member | Level 2

I had same problem and came up with 2 solutions:

 

  1. Click on the info button to bring up info about the image. Wait for it to load. Go back to the file list. Open the image again and it should work now.
  2. Enable "make available offline". This is the best solution as you can download an entire folder.
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