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How to hide my dropbox cache from view?

How to hide my dropbox cache from view?

ar12
Explorer | Level 3
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Hi, I'm trying to neaten up my Dropbox files, but over the last few weeks I'm suddenly able to see .dropbox.cache in the main dropdown and also a file called 'desktop' in each folder. 

It's not the end of the world but it bugs me when I'm trying to streamline my filing system. If I try to delete the desktop file it just pops back up again. Obviously I don't want to delete the cache folder, perhaps just hide it or something (even though in properties it's listed as 'hidden'). Hope I'm not being dense. Screenshots of both below;

Cache folderCache folderDesktop fileDesktop file

1 Accepted Solution

Accepted Solutions

Server_Align
Collaborator | Level 10
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@ar12 wrote:

Hi @Lusil - followed step-by-step but no luck!


Pffffftt like that was going to do anything!

Go into your drobox folder in file explorer and select the VIEW menu, if you have no menu press the ALT key to bring it up.

View > options > change folder and search options > view tab > advanced settings > hidden files and folders > Don't show hidden files, folders or drives. > ok

 

You might want to also do the APPLY TO FOLDERS button to push that out to all folders.

 

 

 

View solution in original post

7 Replies 7

Lusil
Dropbox Staff
Go to solution

Hey @ar12, thanks for reaching out to us. Let's see what we can find. 

At first, could you let me know if you've tried rebooting your computer by any chance?

Do you also have any OS prompts for any updates?

Keep me posted - thanks!


Lusil
Community Moderator @ Dropbox
dropbox.com/support


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ar12
Explorer | Level 3
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Hi @Lusil thanks, I've just tried to reboot but no changes. I've not been given any update prompts either.

 

Lusil
Dropbox Staff
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Thanks for your swift reply, @ar12

Have you also tried a simple reinstall of the desktop app? You can do so by following these steps:

  1. Make sure that you save and quit all apps that access files in the Dropbox folder.
  2. Stop the Dropbox desktop app from running by clicking on the Dropbox icon next to your computer's clock, selecting your avatar, and choosing Quit Dropbox
  3. Uninstall Dropbox.
  4. Reboot your computer to make sure the uninstall is complete.
  5. Download and install the newest version of the desktop app.

Let me know how it goes!

PS. Please note that if you're on a Basic (free) account, there's a three device limit and you'll have to make sure that you've got less than three devices connected to proceed.


Lusil
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

ar12
Explorer | Level 3
Go to solution

Hi @Lusil - followed step-by-step but no luck!

Server_Align
Collaborator | Level 10
Go to solution

@ar12 wrote:

Hi @Lusil - followed step-by-step but no luck!


Pffffftt like that was going to do anything!

Go into your drobox folder in file explorer and select the VIEW menu, if you have no menu press the ALT key to bring it up.

View > options > change folder and search options > view tab > advanced settings > hidden files and folders > Don't show hidden files, folders or drives. > ok

 

You might want to also do the APPLY TO FOLDERS button to push that out to all folders.

 

 

 

Rich
Super User II
Go to solution

@Server_Align wrote:

You might want to also do the APPLY TO FOLDERS button to push that out to all folders.


That doesn't matter. The Show hidden files, folders and drives option is system wide; not folder specific.

ar12
Explorer | Level 3
Go to solution

@Server_Align that worked, thank you!!!!

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Top contributors to this post

  • User avatar
    ar12 Explorer | Level 3
  • User avatar
    Rich Super User II
  • User avatar
    Server_Align Collaborator | Level 10
  • User avatar
    Lusil Dropbox Staff
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