Re: How to stop right sidebar from popping up
Accepted Solutions
Hey @Beth_10 - sorry to jump in here and thanks for the visual aid!
If you click on the icon to the right of the page (with the little arrow next to it), you should be able to choose from 'Quick View' and 'Full Screen'. Could you give it a go and let me know if it helps?
Walter
Community Moderator @ Dropbox
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Hey @jpgraham, welcome to our Community!
Would you mind clarifying which one of our platforms you're using when this happens?
Do you use our website, desktop app or mobile app? If you have any screenshots demonstrating this, in order for me to have a visual, that'd help.
Keep me posted!
Megan
Community Moderator @ Dropbox
dropbox.com/support
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Hey @jpgraham, I'd more than love a screenshot, in order for me to have a visual, in order to guide you and see what you're seeing on your end.
Megan
Community Moderator @ Dropbox
dropbox.com/support
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jpgrapham is referring to the preview window on the right. I have the same issue. This just started and is the most disruptive feature I've experienced in a while. Is there a way to shut it off? I am simply clicking on the file like normal to fully open it and I get this nonsense. I don't want to see a preview. I just want to open the file. Sometimes I don't even click on the file and the preview pops up anyway. This feature is very glitchy.
Hey @Beth_10 - sorry to jump in here and thanks for the visual aid!
If you click on the icon to the right of the page (with the little arrow next to it), you should be able to choose from 'Quick View' and 'Full Screen'. Could you give it a go and let me know if it helps?
Walter
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know. Need help with something else? Ask me a question! Find Tips & Tricks Discover more ways to use Dropbox here! Interested in Community Groups? Click here to join
It appears to have worked. Thanks so much for that! I am including a screenshot for folks who are having the same issue. I'll be back if I have any more issues. Thank you, Walter.
Awesome news @Beth_10!
If you need anything else, let us know. Have a lovely weekend ahead,enjoy!
Megan
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know. Need help with something else? Ask me a question! Find Tips & Tricks Discover more ways to use Dropbox here! Interested in Community Groups? Click here to join!
Sorry -- I was without powr for the past 36 hours due to the storm.
Here is my screenshot. Whenever I click on a file (on the left) --
a visual shows up on the right. I don't need/want it to show.
I'd like to find out how to stop it from happening. Thanks!
