How to undo multiple duplicate folders

[wordsman]

I started downloading/syncing my archive folder yesterday so that I could have a good sort out. I normally only keep it in Dropbox cloud.

Unfortunately, as it was downloading, I renamed all the folders and now I have duplicates, eg:

1 marketing
01 marketing

The number was the only thing I changed in the names.

Is it possible to roll back to before I started the download? Or is there a way to automatically compare and dedube the contents of the folders?

thanks

[Mark]

Has Dropbox finished downloading and syncing yet?

You may find if not it actually manages to correct itself 🙂

[wordsman]

No, it's still downloading, so maybe I should wait and see if it sorts itself out. I'm not hopeful though, because the extra folders are also online.

[Mark · Accepted solution]

Give it time - it may sort itself.

Even if it doesnt you couldnt get a 'restore' done until it was finished.

If you want a rollback you can get that at www.dropbox.com/support and track at http://dropbox.zendesk.com

[Jane]

Hey wordsman, I’m just following-up on your initial inquiry, has this been resolved for you?Just in case you’ve followed Mark’s advice, could you include a ticket ID in your next message here? This way, I’ll be able to look it up internally & make sure we handle it soon. 

Thanks & I’m looking forward to hearing back from you here, thanks! 

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