I cannot download multiple photos

[cranerr]

I am using a Mac laptop and when I check multiple photos to download they do not download any of them. I have to download one at a time. How can I download more than one at a time?

[Hannah]

The problem is that, if it works on an incognito window, with no extensions etc, then this is definitely a browser issue.

You mentioned that you installed a new unzip app and ever since you did that, you're having this issue again? Is that an extension you added to Chrome?