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Re: Image appears to be corrupted

Image appears to be corrupted

cloudres
Experienced | Level 11
Go to solution

Hi everyone,

 

for the first time I find myself managing a seemingly corrupted file synced on DropBox. It's a small, low-resolution image, fortunately not essential and also saved elsewhere. But it remains a question mark for me. I would like to understand in these cases how to proceed to recover the document.

 

And also, how can I find out if there are other files in my DropBox space in this state? I ask because usually these things are discovered only at the last minute, when those files are really needed. I would like to be proactive, that's why.

 

Thank you!

11 Replies 11

cloudres
Experienced | Level 11
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I understand what you mean, but honestly, I don't remember modifying those files from their creation until now. So for me, it remains unknown how this image has been modified.

However, I think it is useful to emphasize two things. The first is that fortunately, the problem has been successfully resolved. The second is that it had never happened to me before in maybe ten years on Dropbox.

Anyway, thank you for your assistance!

Hannah
Dropbox Staff
Go to solution

I'm happy that we at least solved the issue, @cloudres.

 

If you come across this or any other issue again, please let us know.

 

Have a great week ahead!


Hannah
Community Moderator @ Dropbox
dropbox.com/support


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