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Individual user having trouble uploading documents to a Corporate Dropbox account

Individual user having trouble uploading documents to a Corporate Dropbox account

bradcliffjohnson
New member | Level 2
Go to solution

Hi,

 

I have a free individual Dropbox membership.   I'm a member of a local Rotary Club that has a Corporate Dropbox account.  I'm able to access documents in the Rotary drop box (e.g. view documents, download document).   However, I have not been able to upload documents into the Rotary Dropbox.  I keep getting the error message that I need to upgrade my account to increase my storage.   

 

I've uploaded documents to other Corporate Dropbox accounts before without having to have a paid membership.   

 

any ideas why I'm having trouble with the Rotary Dropbox?  

 

Thanks,

1 Accepted Solution

Accepted Solutions

Mark
Super User II
Go to solution

Hi @bradcliffjohnson 

To access shared folders you need to have the quota in your own account to access them - the payment status of other people does not give you any benefit. 

 

You'll have been able to access the other ones because the folder you were accessing was smaller than the size of the account you had free. 

 

Note if you just need to UPLOAD to the other account why not ask them to send you a Dropbox requests link?


 


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Heart Did this post help you? If so please mark it for some Kudos below. 


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View solution in original post

2 Replies 2

Mark
Super User II
Go to solution

Hi @bradcliffjohnson 

To access shared folders you need to have the quota in your own account to access them - the payment status of other people does not give you any benefit. 

 

You'll have been able to access the other ones because the folder you were accessing was smaller than the size of the account you had free. 

 

Note if you just need to UPLOAD to the other account why not ask them to send you a Dropbox requests link?


 


:penguin::penguin: - :penguin: - :penguin: - :penguin:


Heart Did this post help you? If so please mark it for some Kudos below. 


:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


:arrows_counterclockwise: Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

bradcliffjohnson
New member | Level 2
Go to solution

Thank you - this was very helpful.   

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    bradcliffjohnson New member | Level 2
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    Mark Super User II
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