Re: Is Dropbox on mobile slow and fails often on you?

ElaM · ‎03-13-2023

Hey everyone! My name is Ela and I’m a Product Lead at Dropbox. My team is looking to make Dropbox fast and responsive so that you can speed up actions and workflows without running into errors or failures using it. I’m looking to hear about your experience when using Dropbox on mobile.

Particularly,

What parts of Dropbox feels very slow to you and takes a lot of time to get done? What are you trying to do in the Dropbox mobile application when you experience slowness?
What are you trying to do in Dropbox mobile when you run into failures or errors? Please explain in detail.
Are you running Dropbox on an iOS or Android application?

Your inputs will help us make our product experience better. If you want to collaborate with us to shape up our product, please write “I’m ok for Dropbox to contact me by email” when you answer and we will reach out. Thank you!

ernstMreicher58 · ‎03-14-2023

I’m ok for Dropbox to contact me by email

Falls Ihnen meine Antwort gefallen oder geholfen hat, können Sie mir ein "Kudo" (Like) geben oder "Als Lösung akzeptieren" anklicken.
If you like my answer or find it helpful you could give me a "Kudo" (Like) or click at "Accept as Solution"

ernstMreicher · ‎03-14-2023

I’m ok for Dropbox to contact me by email

ElaM · ‎03-15-2023

Thank you. I will reach out to you in a few days. 😊

emadontv · ‎03-15-2023

I’m ok for Dropbox to contact me by email

ElaM · ‎03-15-2023

Thank you. I will reach out soon! 😊

DisappointedUser · ‎03-16-2023

I’m ok for Dropbox to contact me by email

Very very ok!

ElaM · ‎03-16-2023

Thank you. I will reach out soon.

David36284739 · ‎03-16-2023

Yes, especially when I try to browse the photos. It takes a long time for the photo’s thumbnail to show up, especially on chromebooks. The speed is better on iPhone.

Mark · ‎03-16-2023

I’m ok for Dropbox to contact me by email

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