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Hi @AS75, since this looks to be closely related to the size of the PDF, I'll forward your feedback to the appropriate areas so we can improve how this works.
Have a lovely weekend ahead,enjoy!
Megan
Community Moderator @ Dropbox
dropbox.com/support
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Hi @AS75, thanks for bringing this to our attention.
Since the file appears to be incredibly large, this is most likely why it's unreadable on the site, since it has to shrink the file preview for it to be viewable.
If you have them download the PDF directly from the shared link, they'll be able to preview it normally in their own PDF viewer.
If you have any further queries, feel free to message back.
Jay
Community Moderator @ Dropbox
dropbox.com/support
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Hello Jay, what do you mean by incredibly large, the file is only 13Megapixels. As far as I know, Dropbox can handle up to 50Mp, right? thx
Hi @AS75, depending on the file size, it could go up to 50, correct.
What is the type of the graphics in the PDFs that you're looking at? Do you have a screenshot of how the content previews when you try to open it using a PDF viewer, versus online on Dropbox?
Megan
Community Moderator @ Dropbox
dropbox.com/support
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Hi Megan,
The type of graphics is web design, newsletter design, etc..
Attached is a screenshot of a long PDF seen on both Dropbox and Preview.
By large, I meant that it was quite a long file 'physically', which could affect the preview on the site.
If you split the PDF into individual pages, does the preview improve on the site?
Jay
Community Moderator @ Dropbox
dropbox.com/support
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Yes absolutely, Jay. The longer it is the blurrier it gets. Do you think that is something that could be fixed sometime soon on Dropbox?
Sorry to jump in here, @AS75.
If you open the file on our website and hover over it to bring up the black bar, where it has the zoom %, can you please click that and see if toggling between "zoom to fit" and "view actual size" makes any difference?
Hannah
Community Moderator @ Dropbox
dropbox.com/support
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Hello Hannah, I just tried that. Nothing happens. The same blurriness.
Thanks!
Hi @AS75, since this looks to be closely related to the size of the PDF, I'll forward your feedback to the appropriate areas so we can improve how this works.
Have a lovely weekend ahead,enjoy!
Megan
Community Moderator @ Dropbox
dropbox.com/support
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