My Dropbox files don't preview on the desktop app.

[Manja_L]

I have changed the computer and opened DB on PC. PC admin is my husband.

I want to open my file and there is a sign ( like a little brown box on each file).

When I click the file - system say is not in the correct format..

Before on my old computer I didn't have this problem.

Any idea? Maybe I need to update the operation system of computer?

I have: Windows 11 Pro, updated in April

Maybe some security issue?

please help 🙂

[Rich]

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@Manja_L wrote:

I want to open my file and there is a sign ( like a little brown box on each file).🙂

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That's not a Dropbox icon. It's from OneDrive/Windows 11. Make sure you're not trying to sync the same files with both OneDrive and Dropbox. If you do, problems will occur.

• https://www.thewindowsclub.com/what-are-these-brown-box-icons-in-left-bottom-corner-of-my-files

[Manja_L]

Thank you Rich. I went over the instructions and I don't have sync - online only button 

on my DB. I dont know why...