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We’ve covered lots of big life moments in our ‘How we use Dropbox’ series - and now we even have some tips on how you can use Dropbox to keep the planning of a wedding as easy and as painless as possible over here.

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PDF Preview functionality - how to disable?

Re: PDF Preview functionality - how to disable?

Simon H.18
New member | Level 1

Incredible that, after over a year of us moaning about this and doing nothing to help, Dropbox have made things even worse by opening in "Recent" mode (which usually just whirls around with no results).

I really don't want Dropbox telling me where I should be going for my files - I KNOW where they are!

PLEASE PLEASE PLEASE Dropbox, when you decide to foist new 'features' on us, allow us to switch them off.

Disgruntled and looking hard at OneDrive

Re: PDF Preview functionality - how to disable?

Stefanie
Dropboxer

Hi Megan and others,

Did you know that in a shared link you can force a file to download instead of previewing?

Please see here for instructions:

https://www.dropbox.com/en/help/201

Thanks,

Sofia

Re: PDF Preview functionality - how to disable?

Giangi H.
Collaborator | Level 9

Sofia, do you understand the difference between a single tap action and the suggestion you wrote? 😞

Re: PDF Preview functionality - how to disable?

Nigel G.6
New member | Level 1

Sofia not a suitable solution.  I liked Dropbox because it was simple and did the job well.  Now I am forced to use their viewer which is horrible and interferes with the apps I use.  If this is not resolved I'll be cancelling my  1tb subscription and use One Drive and Google Drive.  But hey who am I just one consumer....

Re: PDF Preview functionality - how to disable?

Nigel G.6
New member | Level 1

P.S.  This forum is not playing nice with my Note 4 in 2 separate browsers.

Re: PDF Preview functionality - how to disable?

William S.14
Not applicable

There are several imposed changes nobody wants. 

  • Default recent files screen on mobile.
  • Default viewers for files in a world full of free viewers already.
  • Sharing a file turns out to be sharing a link to the file and changing rights.

 

 

Just make it optional:

  1. You have the working code from before.
  2. You know what a check box is.
  3. You may understand how to code if then statements.

 

JUST DO IT!!!

Re: PDF Preview functionality - how to disable?

Simon H.18
New member | Level 1

I really have no idea what the contribution from Sofia was meant to achieve. Our complaints are about the Dropbox App telling us how we can view our files, not about shared links.

Can somebody from Dropbox explain why they have decided to turn an excellent, easy to use piece of software into an un-navigable nightmare?

 

 

Re: PDF Preview functionality - how to disable?

William S.14
Not applicable

There is serious miscommunication between dropbox and it's customer base.

Dropbox is really not listening and is playing down complaints. I would not be suprised if some moderators here are paid to help out dropbox with that.

First real proof that dropbox is listening would be they acknowledge a list of silly design mistakes they commit to fix asap.

Re: PDF Preview functionality - how to disable?

Nigel G.6
New member | Level 1

I was an early adopter of Dropbox and it was fantastic.  I am not impressed as of late.  Actually Microsoft has done a much better job as of late ncluding integration with One Drive.  Normally I'll be the first to sqwauk about MS and their goofy things they do.

Re: PDF Preview functionality - how to disable?

Megan C.13
New member | Level 1

I think she was referring to my comment about wanting customers to be "forced" to download the file; clearly that word choice was misleading.

Even though I do want my customers to have to download the PDF to see it, I don't want it to be automatic. I just want the files to be able to be viewed without a preview -- All I want is the option to turn the preview off or on.

I want to be able to just NAVIGATE through files without the preview always popping up OR slowing everything down OR confusing my customers.

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