Photos Missing but show as grey icons

[bill-f1]

I am missing over 1,000 photos from 2004. They can not be opened, edited, or downloaded.

They do not show as Moved or Deleted in Events.

I am not syncing to any computers or phones.

The Photos page shows all but 1 of them as empty grey icons. That 1 photo can be accessed and downloaded. The rest can not. Photos from all other years are fine.

Any ideas?

[bill-f1]

Thanks!

I don't think that I am having any connection issues to the Dropbox servers. I have full access to other files and folders in Dropbox, just not these specific files from 2004.

The Firefox I tested with was a brand new install, no extensions or plug-ins. Same results as for Chrome, Chrome incognito, Chrome Beta, Edge, and Edge Dev.

I get the same grey icons on Mac and Windows, and on multiple computers.

I also tried on my phone, using only cellular data and thus bypassing my router/firewall and any desktop-related antivirus, firewall, security, proxy or VPN - same result.

[Jay]

Have you tried searching the site manually for these files? 

You can filter by images, and then the modification date, so you can see the range and see those from 2004.