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Tag search suggestions not working.

Tag search suggestions not working.

bee_ryan
Explorer | Level 3

Hello there, 

 

Tags used to come up as search suggestions, now they do not. The tag search does work when the exact name of tag is searched for, but the suggestions do not, and they are critical for us, as we have many tags. Any ideas? 

 

Thank you.

Screenshot 2023-08-18 at 8.43.30 PM.png

3 Replies 3

Megan
Dropbox Staff

Hi @bee_ryan, let's jump right into this! 

 

It seems based on the screenshot that you're using the website, in order to search for your files. 

 

Did you notice if this behavior is browser-specific? Can you try searching by using a different browser, or an incognito tab on your current one just to see how this is going to go? 

 

Keep me posted!


Megan
Community Moderator @ Dropbox
dropbox.com/support


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bee_ryan
Explorer | Level 3

Thanks for the reply. Safari on MacOS, Safari on iOS, and Chrome on Windows all have the same behavior. Incognito modes do not have an effect either. 

Hannah
Dropbox Staff

Hey @bee_ryan, can you also try clearing your browsers' cache, to see if that helps at all? 


Hannah
Community Moderator @ Dropbox
dropbox.com/support


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