cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Are you interested in hearing how one of our Community members uses Dropbox for sailing trips? Read all about it here.

View, download, and export

Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Tag search suggestions not working.

Tag search suggestions not working.

bee_ryan
Explorer | Level 3

Hello there, 

 

Tags used to come up as search suggestions, now they do not. The tag search does work when the exact name of tag is searched for, but the suggestions do not, and they are critical for us, as we have many tags. Any ideas? 

 

Thank you.

Screenshot 2023-08-18 at 8.43.30 PM.png

3 Replies 3

Megan
Dropbox Staff

Hi @bee_ryan, let's jump right into this! 

 

It seems based on the screenshot that you're using the website, in order to search for your files. 

 

Did you notice if this behavior is browser-specific? Can you try searching by using a different browser, or an incognito tab on your current one just to see how this is going to go? 

 

Keep me posted!


Megan
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

bee_ryan
Explorer | Level 3

Thanks for the reply. Safari on MacOS, Safari on iOS, and Chrome on Windows all have the same behavior. Incognito modes do not have an effect either. 

Hannah
Dropbox Staff

Hey @bee_ryan, can you also try clearing your browsers' cache, to see if that helps at all? 


Hannah
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

Need more support?
Who's talking

Top contributors to this post

  • User avatar
    Hannah Dropbox Staff
  • User avatar
    bee_ryan Explorer | Level 3
  • User avatar
    Megan Dropbox Staff
What do Dropbox user levels mean?