Tag searching not working. No results.

[BA15]

I recently made tags for my photos. When I go to the individual photos, the tags show up. When I try to search, the tags show up, but show 0 results found. I am using the online version of dropbox and have tried multiple browsers as suggested in earlier help messages. This did not change the outcome.

[Megan]

Hi @BA15, welcome to our Community! 

Could you send me a few screenshots of your search results, when you try to search for one of your tags? 

Does this happen with a specific tag, or all of them?

Keep me posted!

[BA15]

H

Here are 3 screenshots- One shows that when I look a the photo, the tags show up. One shows that when I begin to search, the tags show up as choices and the third shows that I get 0 results. This is happening on multiple browsers and the none of the tags seem to work. 

[Nancy]

Hey @BA15; I hope you’re doing well. 

From what I can see from your second screenshot, no tags are showing when typing “#n” in the search bar. 

Can you please try to search for any files that are tagged with “nate” and let me know if you see any results?