cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Are you interested in hearing how one of our Community members uses Dropbox for sailing trips? Read all about it here.

View, download, and export

Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Takes 2 clicks to do what one used to do - user unfriendly change in latest version.

Takes 2 clicks to do what one used to do - user unfriendly change in latest version.

Herbert B
New member | Level 2

KK57 entered the following in April:

Please put it back the way it was until recently. Or give users the option to set the default of how files open when using dropbox.com
Prefer Single click to open file in new tab (not open in preview pane).

 

For clarity this applies to viewing files on the website, not the desktop. 

As far as I can tell, nothing has been done to restore the single click function. Now it takes two clicks to do what used to take one. The preview function, which is what you get with one click now, is pretty useless. Please provide an option for one click to open folders and files when using the website, like it was before this user unfriendly change. 

 

3 Replies 3

Megan
Dropbox Staff

Hey @Herbert B, Happy July 1st!

 

Your feedback regarding our website has been very valuable and I will endeavor to make sure your voice is heard.

 

I will pass on your comments to the relevant departments so that we can continue to improve.

 

Thanks a bunch!


Megan
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

Hannah C
Dropbox Product Manager

Hi @Herbert B,

 

You can change how you view the file back so that it opens up the file with a single click:

 

From this help center article:

  • You can change your view by clicking the preview icon (half-gray square or four corners outline) in the top right, above the file list. Then, select Full screen or Quick view.

 

Please let us know if you have any other questions!

Herbert B
New member | Level 2

The "preview icon (half-gray square or four corners outline) in the top right, above the file list." doesn't exist on my page. The square above the right side of the file list just selects all of the files on the page. 

There is a half square in the drop down menu for settings (the gear icon) located to the right of the folder name. That has an option in "open in" to select "quick view." I think that fixed it. 

Need more support?
Who's talking

Top contributors to this post

  • User avatar
    Herbert B New member | Level 2
  • User avatar
    Hannah C Dropbox Product Manager
  • User avatar
    Megan Dropbox Staff
What do Dropbox user levels mean?