Trying to preview a file online, and getting message "This link isn't quite right" why?

[junaidiqbalshaikh]

Hi,

This is happening with just of one of my file, which is quite regularly used. I access my dropbox account from the browser (chrome) and when I try to open one specific file the following message is shown "This link isn't quiet right". PS this is happening with just one file, rest are accessable as it should be.

Regards,

Junaid

[Rich]

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@junaidiqbalshaikh wrote:

 I access my dropbox account from the browser (chrome) and when I try to open one specific file the following message is shown "This link isn't quiet right".

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Is this a file within your own account, or one that was shared with you?

[junaidiqbalshaikh]

My own

[Mark]

You dont need a link to access your own files @junaidiqbalshaikh - just navigate to it via www.dropbox.com/home

[junaidiqbalshaikh]

I am not accessing via link, just like always I am accessing my floder from home directory.

[Megan]

Hi @junaidiqbalshaikh, let's jump right into this! 

If you try using an entirely different browser, or an incognito tab on your existing one, do you get the same results? Can you try and let me know?

Keep me posted!

[junaidiqbalshaikh]

@Megan  Its the same result incognito mode

[Hannah]

Quite strange to be getting this error, when navigating to the file from your Dropbox files, @junaidiqbalshaikh.

Can you also try to clear the browser's cache, to see if that helps at all? 

And how about if you try from another browser?

[giorgia brignone]

Hello, 

I'm still not able to access my shared docs. When I click on the document to open it, I get this: 

This link isn't quite right

Usually this happens when the link wasn't copied exactly right.

Thanks for the help!

[Calvin2DBX]

Hi @giorgia brignone, thanks for getting in touch!

I moved your post here where you can find some relevant info. 

Please give the suggestions here a try.

Keep us posted with what you find!