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Unable to open paperdocs

Unable to open paperdocs

Kohila Murugappan
Dropbox Staff

Team - I'm unable to open any of paper of link even the one I created. Pls help on that

 

eg.

[removed]

[removed]

 

3 Replies 3

junn
New member | Level 2

After contacting the dropbox support, I got an answer below.

 

1. Open https://dropbox.com/paper and you will get the list of your paper files.

2. Click the link of paper that you want to open then you can edit it.

 

I don't know why, but this works for my paper.

I hope it works well with you.

 

monirul
New member | Level 2

Same here. I can't even open the doc that I created yesterday. Some of colleagues also reported the same. 

 

err.jpg

Sam DBX
Community Manager
Hi all, 
 
Thanks for flagging this. 
 
We had a small outage with Paper yesterday, however this has been resolved. 
 
You can check our status page for more information on outages.
 
Thanks!
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    Sam DBX Community Manager
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    monirul New member | Level 2
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    junn New member | Level 2
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