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Very slow opening files and folder

Very slow opening files and folder

alecot18
Explorer | Level 3

Hi everyone, I'm using Dropbox (firmware n. 166.3.2831) on my gaming laptop running Windows 11. Everything run smoothly until some days ago, when Dropbox suddenly became very slow when clicking to open folder or file: it takes MANY seconds (10-15 seconds at least). This causes a huge slowdown in the user experience, I can't even work in these circumstances.
Of course this is a problem related to the Dropbox folder only, local folders run as smooth as they should.
How can I fix that? Thanks.

EDIT: apparently there's a conflict between Dropbox and iCloud for Windows; deleting the latter, Dropbox app works.

3 Replies 3

Re: Very slow opening files and folder

Walter
Dropboxer

Hey @alecot18, thanks for flagging this with us.

 

Out of curiosity, can you see if this also happens when using our latest, stable version of the app from this page?

 

Keep us posted!


Walter
Community Moderator @ Dropbox
dropbox.com/support


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Re: Very slow opening files and folder

drprc
Explorer | Level 3

I just tried this suggestion and installed the stable build.  I wasn't sure whether to install the standard installer or the offline installer (doesn't appear to be a 64 bit), so I tried both of them.  No difference.  It takes forever to open a small file; no difference as to what type of file they are all opening too slow to be acceptable. 

Re: Very slow opening files and folder

alecot18
Explorer | Level 3

@drprc if you have iCloud for Winodws installed, try unistalling and re-installing it. In my case, the problem is solved.

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Top contributors to this post

  • User avatar
    alecot18 Explorer | Level 3
  • User avatar
    drprc Explorer | Level 3
  • User avatar
    Walter Dropboxer
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