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Re: Video embed not working on DB Paper

Video embed not working on DB Paper

wowmagnets
New member | Level 2
Go to solution

Video embed is no longer working in DropBox Paper. My organization opened a support ticket with DropBox, after lots of emailing back and forth they fixed it and it worked for about 3 days and now no longer works. We can't be the only ones experiencing this issue no?db paper video embed.png

1 Accepted Solution

Accepted Solutions

wowmagnets
New member | Level 2
Go to solution

Hi there,

 

The issue seems to be resolved for the second time. The original ticket number is #22450355. Yes, it was happening on multiple web browsers after clearing cache, history, and updating browsers.

 

Thanks,

 

Mel

View solution in original post

2 Replies 2

Nancy
Dropbox Staff
Go to solution

Sorry to hear the same issue’s back, @wowmagnets

 

Is this error showing again on multiple web browsers? 

 

Also, can you send me the ticket number of your support case to have a look? 

 

Let me know, when you’re ready.


Nancy
Community Moderator @ Dropbox
dropbox.com/support


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wowmagnets
New member | Level 2
Go to solution

Hi there,

 

The issue seems to be resolved for the second time. The original ticket number is #22450355. Yes, it was happening on multiple web browsers after clearing cache, history, and updating browsers.

 

Thanks,

 

Mel

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