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Wav file download transfers in at too high a level

Wav file download transfers in at too high a level

rtonrhythm
Explorer | Level 3

Is there a level control on a download from dropbox. I can listen to a wave file on site but if I try to download it to my computer it comes in hot. It saturates the audio file into the red.

11 Replies 11

Megan
Dropbox Staff

Hi @rtonrhythm, let's jump right into this! 

 

When you use Dropbox to download (or upload) your content, there's no way to control the download itself. 

 

Dropbox will upload, and download the file as is, without altering it. You mentioned that the audio file is saturated when you download it: is it possible that it was uploaded that way? 

 

Also, have you checked your audio program, or used a different one, just to check if the results are the same? 

 

Let me know more!


Megan
Community Moderator @ Dropbox
dropbox.com/support


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rtonrhythm
Explorer | Level 3

It is a live recording rom when I had no idea what I was doing. It definitely pushed the red. It streams ok directly from the DB site but the download is oversaturated.

rtonrhythm
Explorer | Level 3

and trying to work with it in Audacity

Jay
Dropbox Staff

Hi @rtonrhythm, the file on the site would be no different to the file downloaded to the computer. 

 

There may be a little bit of audio compression in the audio itself in the preview, however, there isn't a way to edit the audio itself directly.


Jay
Community Moderator @ Dropbox
dropbox.com/support


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rtonrhythm
Explorer | Level 3

The playback on line is as clean as it could be. I could copy the file in real time with sound tap but cannot do a download transfer. What program is playing back the original file in a stream from the site. 

Jay
Dropbox Staff

There isn't a specific program doing the playing, it would only be using the existing codecs used by the browser to render the audio.


Jay
Community Moderator @ Dropbox
dropbox.com/support


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rtonrhythm
Explorer | Level 3
I want to solve this. The playback on line is clean. The download can’t be listened to.
Yes the file is a hot file. I need to find out how to capture the online playback. Soundtap cannot see the file

Hannah
Dropbox Staff

I'm afraid that there's no way for Dropbox to control this, @rtonrhythm.

 

If you download the file from a different browser or a private browsing window, do you get the same results?


Hannah
Community Moderator @ Dropbox
dropbox.com/support


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rtonrhythm
Explorer | Level 3
How do I retrieve the file as it plays directly on drop box.
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    Megan Dropbox Staff
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    rtonrhythm Explorer | Level 3
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    Hannah Dropbox Staff
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