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the latest dropbox update excel files now have the decimal point & pound sign missing

the latest dropbox update excel files now have the decimal point & pound sign missing

Gary W.22
New member | Level 2

Since  the latest  dropbox update  excel files  now have the decimal point & pound sign missing from all excel documents stored on my mobile phone ( IPhone 6), i have been through old documents stored in Dropbox that previously displayed  correctly & they two now have incorrect information when viewed on my mobile any ideas how to correct this.

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Re: the latest dropbox update excel files now have the decimal point & pound sign missing

Gary W.22
New member | Level 2

Just an update , i have downloaded Microsoft excel and now use this to view spreadsheets with no problems , Apple have been no help Regards Gary

View solution in original post

5 Replies 5

Re: the latest dropbox update excel files now have the decimal point & pound sign missing

Mark
Super User II

Dropbox uses viewers from the phone itself, so, does it display like that if you email the file to yourself and open it that way?


 


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Re: the latest dropbox update excel files now have the decimal point & pound sign missing

Gary W.22
New member | Level 2

Hi Mark thank you for the reply , yes it does emailed the same file to myself and yes the decimal point & pound sign missing still ??

Gary

 

Re: the latest dropbox update excel files now have the decimal point & pound sign missing

Mark
Super User II

Thanks

That means it isnt a Dropbox issue, but, an issue with the developer of your phone's software (so Android or Apple). 

You need to speak to them. 


 


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Heart Did this post help you? If so please mark it for some Kudos below. 


:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


:arrows_counterclockwise: Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

Re: the latest dropbox update excel files now have the decimal point & pound sign missing

Gary W.22
New member | Level 2

Just an update , i have downloaded Microsoft excel and now use this to view spreadsheets with no problems , Apple have been no help Regards Gary

Re: the latest dropbox update excel files now have the decimal point & pound sign missing

Mark
Super User II
Pleased its sorted Gary!

Thanks for the reply and update.

 


:penguin::penguin: - :penguin: - :penguin: - :penguin:


Heart Did this post help you? If so please mark it for some Kudos below. 


:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


:arrows_counterclockwise: Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

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    Mark Super User II
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    Gary W.22 New member | Level 2
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