Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.
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Charged twice for one accountupdated by: Nancy
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Additional Billing on Account.updated by: Megan
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Subscription not showing, account saying full.updated by: Rich
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Email an invoice directly through the dropbox UIupdated by: Nancy
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moved from germany to austriaupdated by: Hannah
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Quitting the free trial & password issueupdated by: Megan
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HST Numberupdated by: Nancy
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I can't cancel my trial offerupdated by: Hannah
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Can't update credit card on siteupdated by: Walter
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My account has multiple bills on it for the same dayupdated by: Jay
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Overcharging for storageupdated by: maher1982
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I need help in order to receive a refund.updated by: Mark
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I would like to upgrade my Basic account with the option to cancel before the first year.updated by: Mark
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Payment failed when I tried to upgrade my accountupdated by: Hannah
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