About Walter

As this folder was shared with you through a shared link, you won't be able to track any of its acitivity in your events page (as it isn't practically part of your  account) @valenerramouspe; even if you download or add it to your Dropbox account, it still would be your copy of that folder - not a shared folder. You'd need to "add" this folder to your account to be able to track changes you make within your copy of the folder or else you'd need to ask them to share this folder directly with you with edit rights (through the share button and not just a shared link). I hope this clears things up for you and please let me know if there's anything else I can help with.  ... View more

Hey there @bharath406 - how are you today? If I understood correctly and you're indeed trying to download (and install) a 3rd party app (I see you mentioned "ms2013") through an external web source (i.e. a website that offers the download of the application at hand through a download link; a shared link in other words) you'll need to contact them and ask what happened or have them contact us directly by logging a ticket with our team (there's a number of reasons that could result in this specific error message).  If there's anything else I can help with in the meantime, please let me know.  ... View more

Hey there @PeteCCL - sorry to hear about this; have you tried another browser maybe? Now, as per your inquiry, please be aware that if your account is ever downgraded, Dropbox will not delete any of your files. In the case that your Dropbox folder becomes over quota all that should happen is that syncing stops. Dropbox will only sync until you hit your quota, so if you are over quota all that should happen is that Dropbox will not sync any new files. If you tried to add any files (either by moving or copying them) at that state, those files never made it to our servers and you won't be able to see them online. They should be in their original location as, when it comes to our desktop app, our software is designed to watch your Dropbox folder and sync any files placed in the folder. Your Dropbox folder is just like any other folder on your hard drive, but with syncing features. At this point, if I'm not missing anything, I'd also suggest that you took a look at your events page to see if you can find any activity to reflect the changes you mentioned.  While we're at it, could you please take a look at the Dropbox icon in your taskbar (Windows) or menu bar (Mac) and see if it is done syncing. When Dropbox is fully synced then you should see a tick followed by the words “Up to date” on the menu. If you do not see this then can you please let me know what the message being displayed reads? PS:If you're not seeing it at all you might need to re-install the desktop app.    ... View more