Hi Lusil, Thanks for this guidance, very useful. I checked my settings, though, and they all allow full sharing of both files and documents with anyone, and by anyone on our team. So I still need to troubleshoot the source of the problem. Thanks.
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Hi Lusil, I've attached a screenshot of the problem I am having. It is now happening with other attempts to add users to folders and subfolders. I am using email addresses with which I have shared DB folders in the recent past, but for some reason does not work anymore. Thanks for helping to resole this.
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Hi Lusil, Thanks for your reply. I am trying to share edit access. As I noted, I share folders and subfolders with people outside our business network all the time, so it is not an issue of our DropBox plan. What is the best way to share a screenshot with you?
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I am trying to share a DropBox folder with three individuals from the same organization outside of my own. I do this routinely without any trouble. This time, DropBox will not let me send the share request, showing the prompt 'one or more of the names or email addresses is invalid'. I have checked all three of the email addresses at least five times and they are all valid. What is the problem and how do I fix it? Thanks.
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