I have bought a new laptop and added the dropbox app and my two accounts (the same setup I had on previous laptops). One is a plus account, the other professional i think
I use selective sync on both (I had smart sync on (which i had never used before) but when I first had the problem the support team suggested that was the issue (it wasn't ) so I switched it off on the web page. The screenshot below shows the situation before smart sync was turned off but nothing has changed now.
Basically, files aren't downloading (even the ones I am selective syncing. Even more worrying is that when I click on a file I get the error message box for "an unspecified error". Dropbox support tried to tell me this was normal operation and I just didn't understand the syncing process but id Dropbox says it is up to date and I can't access my file, that is an error. I can right-click on a file and select smart sync to make the file Local but I can't do that for thousands of files. Also why is that even an option anymore now I've turned smart sync off. I hope that makes sense, thanks
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