Hi Jane, there's one thing about my planned move of files that I still feel a little foggy about. I have confirmed that all of my office users (except for 1) has their personal Dropbox account under their business email address (which I'm happy for!!). So that's the same email that their new business account will be with. Since they have various folders that have already been shared with them at their business email address, if they accept the invite today to switch to their business account (but it's the same email address), can they safely go ahead with accepting the invite? I feel like the answer is "yes", because everything they have access to is via that email address that isn't changing. It's just that their account switches from a personal plan to a business plan?
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Thank you Jane! This person currently has a personal account under her gmail address. She'll get a new business account with her business-org email address, so she'll definitely have two accounts going forward. We want her to move all of these files (which are currently shared with everyone) to fall under the new business account. They are all work files that should be owned and managed by the new business account. The other users are a mix of people who all have a personal account currently, but some have it via a gmail address while most are using their business email address for the personal account. So it sounds like my users who already use their business email address will have a pretty seamless experience! (?) But those with a personal email address, I'll suggest that they keep personal files in a personal Dropbox account and do the "connect" thing. The big question mark still in my mind is how long the process might take to "move" that many files. I'm not a Mac user, so moving a large folder could (I think?) move fairly quickly as far as her Mac OS is concerned, but I assume the Dropbox sync part of it all might run for a long time?
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Next week, we're switching everyone at my small org from personal Dropbox plans to Business. The primary file owner has over 400 GB of files. I want to make sure I give her the correct instructions to follow.
I'm going to tell her to:
Accept the emailed invite for the business account and pick a password, etc. Note: your personal account will be immediately downgraded back to basic (free).
On your Mac, open the preferences screen in Dropbox and sign into the business account.
Follow the steps covered here on "connect personal account to Dropbox Business".
Ingore all of the warnings about "Dropbox is full!"
Using either cut/paste or drag and drop in the Mac Finder, move the folders over to the Business Dropbox account.
That about covers it, correct?
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